Fulfillment Policies
Welcome to Creative Dynamics! We aim to provide top-notch marketing products and services, including ad management, video production, and SEO services. Below you will find our policies regarding refunds, delivery, returns, and cancellations. Please read these policies carefully.
1. Refund Policy
We strive to ensure that our clients are satisfied with our services. If you are not satisfied with our services, you may be eligible for a refund under the following conditions:
– **Ad Management Services**: Refunds are available if requested within 14 days of the campaign start date, provided that no significant work has been done on the campaign.
– **Video Production Services**: Refunds are available if requested within 7 days of the initial payment, provided that no significant production work has been started.
– **SEO Services**: Refunds are available if requested within 30 days of service commencement, provided that no significant SEO work has been performed.
To request a refund, please contact our support team at [your email] with your order details and reason for the refund request.
2. Delivery Policy
We deliver our marketing services digitally, ensuring timely and efficient fulfillment. Here’s how we manage deliveries:
– **Ad Management Services**: Campaigns are typically launched within 5-7 business days after receiving all necessary materials and approvals from the client.
– **Video Production Services**: Final videos are delivered within 14-21 business days, depending on the complexity of the project and client feedback.
– **SEO Services**: Initial reports and optimizations are delivered within 10-14 business days, with ongoing updates provided monthly.
3. Return Policy
Due to the nature of our services, we do not accept returns. However, we are committed to working with you to resolve any issues or concerns you may have with our services. Please contact our support team at [your email] for assistance.
4. Cancellation Policy
Clients may cancel their services under the following conditions:
– **Ad Management Services**: Cancellations must be requested at least 7 days before the next billing cycle to avoid charges for the following month.
– **Video Production Services**: Cancellations must be requested before significant production work has begun to be eligible for a partial refund.
– **SEO Services**: Cancellations must be requested at least 14 days before the next billing cycle to avoid charges for the following month.
To request a cancellation, please contact our support team at [your email] with your order details.
5. Contact Us
We are here to help! If you have any questions or need further assistance, please feel free to reach out to us through any of the following contact methods:
– **Email**: info@cdfunnels.com
– **Phone**: 951-595-0594
6. Privacy Policy
We take your privacy seriously. Please review our [Privacy Policy](/privacy-policy) to understand how we collect, use, and protect your personal information.
7. Restrictions and Disclosures
Certain products and services may be subject to restrictions. We will clearly disclose any such restrictions that may impact your purchase. If you have any questions about these restrictions, please contact our support team.
8. Promotions and Discounts
We may offer promotions, discounts, or trials from time to time. All such offers are subject to specific terms and conditions, which will be clearly disclosed at the time of the offer. Please read these terms carefully before participating.
9. Security and Compliance
We comply with PCI standards to ensure that your payment information is handled safely. Our website uses HTTPS and other security best practices to protect your data. Learn more about [Stripe’s integration security](https://stripe.com/docs/security).
10. Accepted Payment Methods
We accept a variety of payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Please look for the respective logos at checkout.